Data Deletion Instructions

How to request deletion of data collected through our Instagram feature · Last updated: September 29, 2026

1. What This Page Covers

This page describes how to request deletion of personal data we collect through our Instagram comment-reply feature (see Section 8 of our Privacy Policy). That data is the comment ID, your Instagram user ID and/or username, the timestamp of your comment, and the delivery status of the automated reply. It does not cover data held by Meta/Instagram itself — for that, use Instagram's own account and data controls.

2. How to Request Deletion

Send an email to hello@ensemblo.store with the subject line "Instagram data deletion" and, if possible, the Instagram username or user ID you commented with and the post the comment was under. This helps us locate the record; we do not require any further identification.

3. What Happens Next

We will locate and delete the comment ID, user ID/username, timestamp, and send-status record associated with your request from our server. We will confirm the deletion to you by email.

We aim to complete deletion requests within one month of receipt, in line with Art. 12(3) GDPR (prüfbedürftig); this period may be extended by two further months for complex requests, in which case we will inform you within the first month together with the reasons for the delay.

4. Retention Without a Request

Independent of an individual request, records described in Section 1 are deleted on a fixed schedule; see Section 8 ("Storage duration") of our Privacy Policy for the current period.

5. Other Rights

Beyond deletion, you may also have rights to access, rectification, restriction, and to lodge a complaint with a supervisory authority; see Section 7 of our Privacy Policy.